Need a second pair of eyes for your learning content? Enjoy the peace of mind you get from crystal clear content.
We add CONTEXT while we FIX your CONTENT ERRORS.
We help you do useful stuff that you couldn’t do before!
Practical User Guides that cut onboarding time by 30%, Online Help, Checklists and FAQs for your Products, Processes, Systems and Software.
According to research, only 6% of users think they know 75% of what they should actually know.
Why Choose us?
Polished content by authentic human editors that prevents ambiguity and protects your reputation. We correct and revise your text – making it easier to read.
We know how important your business documents are to you. We help you raise your standards and increase your credibility. We fix errors before your customers see them.
AI doesn’t have a heartbeat, so we bring the human spark.
ABOUT US
Back in the ’90s, when floppy disks still ruled, we launched The Word Factory cc. Since then, we’ve partnered with leading clients to write and edit everything from academic books to cutting-edge e-learning content.
Today? In an AI-driven world, human editing is more essential than ever, and we’re still delivering clarity you can count on. We fix your content errors so you enjoy peace of mind from crystal clarity.
Our principle-centered approach (fairness, service, integrity, honesty, potential and quality) is at the core of our company. We care.
OUR PORTFOLIO
Developed for an L&D client
“Syd’s attention to detail is top notch. Exceptional quality and all projects completed on time and within cost.”
“We now recognize the irreplaceable value of human editors in ensuring nuanced, context-aware content.”
Claudine Cheketri – Learning Experience Design Specialist
For an Online Learning Organization
For an Online Learning Organization
KNOWLEDGE CENTER
Here’s a proofreading text sample from a previous client that shows the Text For Correction followed by the Corrected Text which includes our comments in Track Changes.
Here’s an edited text sample from a recently completed project. Page 1 shows the BEFORE text while page 2 shows the AFTER text which also includes the edited comments inserted using track changes. Notice how the BEFORE text contained many words that were completely unnecessary. The AFTER text, by contrast, is a good example of…
Here’s an example of a generic user guide that we created for a banking client of ours. The quick reference guide clearly showed learners the differences between a performance support tool and a generic workflow process.
